Benefits may be one of your largest expenses outside of payroll. Open enrollment is one of the few times employees actively engage with that investment. Most employees aren't focused on renewal costs, carrier negotiations, or plan design. They want answers to a few simple questions: What's changing? Will it cost more? Do I need to do anything? When is the deadline? Who can help if I have questions? Make the Message Easy to Understand Many benefits communications are filled wi

An employee appears impaired at work. There has been a workplace accident. A manager wants to start random drug testing. Can you require a drug test? In California, the answer depends on the circumstances. Employers may have legitimate workplace safety concerns, but employees also have privacy protections. Before requiring a current employee to test, you need a valid reason and a process for handling the situation. Reasonable Suspicion Testing Reasonable suspicion is one of t