When performance concerns arise, it is natural to focus on the employee. Are they meeting expectations? Are they following through? But before moving too quickly in that direction, it is worth taking a step back and asking a different question. Have expectations actually been defined in a way that sets them up to succeed? When roles are not clearly defined, performance issues are often a symptom rather than the root cause. Employees cannot consistently meet expectations that

National Safety Month is a good opportunity to step back and review your workplace safety practices before small issues become larger problems. Many employers focus on obvious safety concerns, but some of the most common gaps are tied to consistency, communication, and follow through. Policies and procedures are often a good place to start. Your safety programs should reflect current operations, equipment, job duties, and reporting processes. Over time, workplace practices ca